Posted tagged ‘empathy’

Success Intelligence

September 2, 2013

As a successful person, but also as a promising candidate for a job ( problem solvers and profit earner ) you should deal strictly with the so-called soft skills. Successful marketing for your own  is underpinned by a skillful relationship management. The building blocks for this are emotional intelligence and social skills. To clarify these concepts , it takes a little theory .

What is emotional intelligence ?

The American psychologist Howard Gardner had suggested in the 1970s that the concept of intelligence by then was too one-sided – reduced to logical and rational skills – as it then was defined . He then reformulated the model of ” multiple intelligences ” .

Gardner thereby classified the various types of intelligence as :

> Linguistic intelligence

> Mathematics and logical intelligence

> Spatial perception

> Musical intelligence

> Physically – motor intelligence

> Intrapsychic intelligence (the ability to correctly classify own feelings )

> Interpersonal intelligence ( the sensitivity to respond to the emotions of others)


The latter two forms of intelligence thereby form the framework of emotional intelligence. It is the form of intelligence that is required in networking , so the process of mutually sustaining and conveying especially in the world of work in the first place .

The American psychologist John Mayer described , together with the intelligence and emotion researcher Peter Salovey , the five essential characteristics of emotional intelligence :

> Recognizing your own feelings.

> The ability to classify emotions constructively own.

> The emotional creativity ( the emotional reaction of the force).

> Empathy (the ability to empathize with other people’s feelings ).

> Exposure to the interpersonal, social behavior


As the quintessence of the reflections on the emotional intelligence Daniel Goleman summarizes as follows: ” For all of the skills that constitute the intelligence of emotions , there is an old-fashioned word: character. ” – How true!

How would you describe your character? One major factor that helps us immensely in cooperation, work or partnership is the ability to listen carefully be for you say something!


Social skills and intelligence

July 19, 2013

What are social skills and social intelligence?

Social competence is a significant aspect of emotional intelligence. This term refers primarily to the ability of interpersonal relationships, whether it be verbal or nonverbal, constructive, and make all parties satisfactory. The foundation of social skills certainly forms the so-called social intelligence.

The intelligence researcher Edward L. Thorndike defined social intelligence  early the 1920s  as “the ability to understand and to act wisely in human relations with others.” Social intelligence is thus the sensitivity, moods, motives and intentions of other people and to be able to process these human-creative and to react in the right manner. Social intelligence can be regarded as inter-personal or interpersonal intelligence, making it a kind of fuel for your networking.

This gift can also implement the ability of social competence in everyday life. Especially in the ever-evolving services and information society it represents an increasingly important focal point, as the person becomes increasingly a central economic product.


Social competence includes the following capabilities:

Empathy: recognize problems and feelings and take account of others; realistic assessment of the effect of oneself towards others.

Contact capacity: ability go to other people who show willingness to communicate; allow others to participate in discussions; openness regarding own aims, objectives and methods; trustworthy and helpful dealings with others.

Cooperation skills: picking up and continuing the ideas of others, does not distinguish itself at the expense of others, to share their own success with others; waiver of rivalry, power interests and rivalry.

Integration Assets: identify causes of conflict and seek acceptable solutions for all parties involved; target different interests, “channeling”, without neglecting their own concepts.

Information ready: sharing information with others, not holding back important information,  listen and have time to talk.

Self-discipline / frustration tolerance: respond to personal attacks not too aggressive, do not provoke others and do not be provoked by them, stay predictable in your mood.